MSL Blog post

Managing Key Opinion Leader (KOL) expectations

Managing expectations with KOLs is really important.

Yes you want to make sure you are of value, and be able to bring the right opportunities to your KOL. But nothing is worse than to commit to something and not being able to deliver on your promises. With whatever I do, I always tell the KOL:

"... It is not going...

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Key Opinion Leaders (KOLS) asking for funding

Key Opinion Leaders are often high up in the ranks in the hospital and pretty powerful people in the community and (clinical) boards and societies. It can be difficult to say no to them when they ask for company clinical research funding/IIS support.

For instance they might ask grant support from the company to do...

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MSLs and advisory board meetings

Why hold an advisory board meeting?

Pharma invest heavily in bringing new therapeutic drugs to the doctors and their patients to help them manage, treat and sometimes even cure their diseases. These new agents are undergoing expensive phase 1, 2, and 3 clinical trials to establish that these drugs (or devices) are...

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MSL in-field insight gathering

MSL in-field insights: What are they and why do pharma need them
Many aspiring MSLs – when asked what an MSL does – talk about MSLs being an educator and sharing the latest clinical data with the key opinion leaders (KOLs). Yes, there is a big clinical data sharing component in the MSL role and a large...

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MSL in-field excellence

An MSL has to be agile in the field and always deliver a top-performance. Especially when your MSL manager/director is out in the field with you. Here are some topics to focus on when you are out in the field alone or with your boss:

  • Have good rapport with the KOL and listen to the KOL.
    • The KOL should be doing...
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KOLs and MSL knowledge testing

In the industry they used to call this topic "rep-sport". With the increase in MSLs coming into the industry, they now sometimes call it "MSL-sport".

What this means is the KOL/doctor asks you (or the sales representative) a difficult question in your (first) meeting.

They of course know the answer, I mean they...

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Key Opinion Leader (KOL) meeting preparation

You have just started as a Medical Science Liaison (MSL) and wonder, "How do I need to prepare for my upcoming KOL meeting?".

Before you go to see your KOL you have to make sure you know as much as possible about the KOL and his/her interest and focus. This will take some time, and you should not take this lightly....

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