The 4 pillars of MSL KPIs

KPIs for MSLs are often raised as a point of discussion. What is it that we need to measure, quantity of calls, or quality of calls?

4. Quality of KOL interactions:Frequency/duration of calls shows you are at least doing something and if your meetings are long(er), it shows you had more time...

Working with recruiters is all about building relationships, so making a first good impression is critical. Each recruiters have different relationships with different companies. Therefore, the more recruiters you connect with the more MSL roles you will be able to apply to.

Here are 6 tips on how to work best with...

1. Upskill on what the MSL role is and highlight your relevant MSL skills, competencies, and knowledge on your CV/resume and during the interview process

2. Become a subject matter expert. You need to upskill on the treatment management of the disease you will be working on as well as the clinical data of your...

1) Please take us through your CV and highlight the parts most relevant to this MSL role

2) How would you describe the MSL role and how does it differ to a sales role?

3) What are your skills and competencies that would make you a good MSL?

4) What attract you to this role and what attract you to this company?

5)...

Get a cup of tea, open Google and let’s find the right KOLs.

1) Look at the 4 or 5 major teaching hospitals/centers of excellence where you will be expected to work as an MSL and see who the top specialists (usually professors) are.

2) Look at who wrote the disease guidelines, the authors of these guidelines...

1 – Not fully understanding the MSL role. 

The standard questions you will be asked are: “Could you describe the MSL role? How does it differ to a sales role?  How do you bring value to the HCPs and to the company? Tell us about MSL compliance and ethics?”

2 - Lack of preparation. You...

Step 1: The phone call with HR. This interview is to quickly assess your understanding of the MSL role and to ensure you fulfill the key job requirements.

Step 2: The technical and behavioral interview. This interview assesses your skills, competencies and knowledge that are relevant to the MSL role. It also...

Recently I was talking to one of our candidates - who is currently working as an MSL - about the time we first spoke on the phone. The first time we spoke, was about her interest in our “from SCIENCE to PHARMA” MSL training course, as she desperately wanted to become an MSL (and leave academia).

In our...

The changing landscape of pharma: a new route for PhDs?

The pharmaceutical industry is changing – challenging for some, but an open road to opportunity for others. And the latest opportunity in the world of pharma comes from a rapidly growing demand for Medical Science Liaisons (MSLs), says the founder of...