Soft Skills for MSLs & Medical Advisors

Continued Professional Development for MSLs & Medical Affairs Professionals™

Soft Skills 

Mastering soft skills is critical to succeed in the corporate world and even more so for MSLs who are engaging with KOLs on a daily basis. The FSTP Soft Skills training has been specifically designed to help MSLs build credible KOL relationships; support scientific exchange with KOLs; and maximize in-field insight gathering. Start the MSL Soft Skills training today and accelerate your career.

"The FSTP MSL Soft Skills training had an immediate positive impact on the quality of my interactions, not only with my KOLs but also with my colleagues at work. Just priceless". MSL Takeda Germany

Start your Soft Skills Training today

Ask your company to include this course in your 2021 MSL individual development (IDP) plan.


Developed and hosted by MSL soft skill trainer (20+y experience)

Self-paced, all online

  • 7 comprehensive chapters with videos and resources covering the following:
  • "What are soft skills and why are they important"
  • "Maximizing Emotional Intelligence for in-field KOL interactions & KOL relationship building"
  • "The 10 communication styles and applying them for impactful KOL interactions"
  • "Communication skills for MSLs and Medical Advisors"
  • "Maximizing body language, tonality and words for optimal KOL scientific exchange"
  • "Active listening skills for generating insights and gathering important information from your KOLs
  • "Three practical active listening skills for you KOL interactions"
  • "Asking questions to build KOL relationships, to gather in-field insights and provide scientific exchange to your KOL"
  • Downloadable worksheets

1 year access

BUY NOW - single payment $699
BUY NOW - 3 monthly payments of $279

Providing MSL Soft Skills training to major pharma companies

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