MSL Blog post
The 4 pillars of MSL KPIs
The 4 pillars of MSL KPIs
KPIs for MSLs are often raised as a point of discussion. What is it that we need to measure, quantity of calls, or quality of calls?
- Quality of KOL interactions:Frequency/duration of calls shows you are at least doing something and if your meetings are long(er), it shows you had more time...
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